2 Days

Register for the Online Version

Take the Online Demo

To access the demo, click on the link above. When prompted, enter "demouser" for access.

teaminteractionThis workshop is designed to show by example how to write, review and test use cases. The result of this workshop is an increased understanding of use cases and how to apply that understanding in real-life projects.

This workshop is perfect for organizations that need a quick start in writing use cases.

Return on Investment

Who Will Benefit

This course requires only basic IT knowledge or experience. Business knowledge is highly desirable. Technical documentation knowledge or experience is not a pre-requisite.

Program Information

This course is presented on an in-house basis only unless offered as a special public course. Contact us for information about how to bring this course into your organization.

Content and Structure


Module 1 - Introduction to Use Cases

This module shows the nature, history and purpose of use cases. In addition, this module establishes a solid foundation of the strengths and limitations of use cases.

Module 2 - Writing Effective Use Cases

This module shows by example how to write an effective use case.

Module 3 - Getting Use Cases Right

This module teaches how to find problems in use cases.

Module 4 - Test Cases From Use Cases

This module describes use cases and how they can be used to design tests.

Module 5 - Holding a Use Case Workshop

This module describes how to plan and conduct sessions to define use cases.

Module 6 - Business Rules and Use Cases

This module describes the role that business rules play in use cases.

Module 7 - Relationships Between Use Cases

This module describes how use cases can include other use cases, can be extended and can be generalized.

Module 8 - More About Event Flows

This module shows how to define the main flow, alternate flows and exceptional flows.

Module 9 - Summary