3 Days (Can be customized to 2 days)

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"Great instructor!  Intelligent, witty and fun ny!" - Ken Carter

"Randy's extensive experience was evident, not just theory.  Obviously based on time 'in the trenches' ." - Ronald Moore


This is a practical hands-on seminar to convey effective methods to plan and conduct user acceptance testing. This is one of the few UAT training courses available that teaches a non-technical and easily learned process for testing computer systems from a business process perspective.


This course deals with testing issues from both the process and human perspectives. You will learn the terminology, the unique issues, and the process for performing user acceptance testing. As a result of attending this seminar, you should have a good working knowledge of what it takes to plan and conduct a very effective user acceptance test in your own organization.

Structured User Acceptance Testing will help you become more comfortable and confident in designing and performing a test that models how an organization will use a particular application to conduct business. You will emerge from this two-day session knowing how to develop test scenarios, test scripts and test cases. You will also have a working knowledge of how to coordinate all of the aspects of a user acceptance test into a smoothly flowing test.

Whether you are planning to test vendor-developed or in-house developed applications, the process and techniques covered in this course can enable you to identify the most effective tests and maintain a high level of test coverage.

User acceptance testing does not need to be overwhelming and intimidating. Learn the issues and processes for effectively testing business processes by attending this hands-on course.

Return on Investment

Who Will Benefit

This course requires no IT knowledge or experience. Prior testing or QA knowledge is not a prerequisite.


Program Information

This course is presented on an in-house basis only unless offered as a special public course. Contact us for information about how to bring this course into your organization.


Content and Structure

Module STBA - Surviving the Top Ten Challenges of Software Testing

Module STBB - Testing Terminology

Module UATA - Introduction to User Acceptance Testing

Module UATB - User Acceptance Test Planning Process

Module UATC - User Acceptance Test Execution Process

Module STBH - Regression Testing


Module UATD - User Acceptance Test Risk Assessment

Module STBI  - Test Evaluation and Reporting

Module UATE - Designing Process-Driven Tests

Module UATF - Test Cases From Use Cases

Module TTLH - People Issues in Testing