Structured User Acceptance Testing
3
Days (Can be customized to 2 days)
Add to cart 
"Great
instructor! Intelligent, witty and funny!" -Ken
Carter
"Randy's extensive
experience was evident, not just theory. Obviously based on
time 'in the trenches' ." -Ronald Moore
This is a practical hands-on
seminar to convey effective methods to plan and conduct user acceptance
testing. This is one of the few UAT training courses available that
teaches a
non-technical and easily learned process for testing computer systems
from a business process perspective. This course deals with testing
issues from both the process and human perspectives. You will learn the
terminology, the unique issues, and the process for performing user
acceptance testing. As a result of attending this seminar, you should
have a good working knowledge of what it takes to plan and conduct a
very effective user acceptance test in your own organization.
Structured User
Acceptance Testing will help you become more comfortable and
confident in designing and performing a test that models how an
organization will use a particular application to conduct business. You
will emerge from this two-day session knowing how to develop test
scenarios, test scripts and test cases. You will also have a working
knowledge of how to coordinate all of the aspects of a user acceptance
test into a smoothly flowing test.
Whether you are planning to
test vendor-developed or in-house developed applications, the process
and techniques covered in this course can enable you to identify the
most effective tests and maintain a high level of test coverage.
User acceptance testing does
not need to be overwhelming and intimidating. Learn the issues and
processes for effectively testing business processes by attending this
hands-on course.
Return on
Investment
- Learn how to find costly and
embarrassing problems before your customers find them.
- Learn a proven process for
designing a test that models your business, not what's on paper.
- Understand the key issues in
dealing with the people issues of testing.
- Learn how to design tests that
adequately cover your business processes and the people and things you
process through your business processes.
- Get the most out of your
existing investment in testing and how to leverage that investment for
user acceptance testing.
- Upon completion of this course,
you will be able to:
- Plan an acceptance test for any
size computer system
- Identify test cases that will
simulate real-life conditions
- Determine if a system meets
acceptance criteria
- Track the progress of an
acceptance test
- Deal with the many issues and
attitudes encountered during a typical acceptance test.
- Write informative test reports
- Advance your career by
broadening your testing expertise.
Who
Will Benefit
- End-users and customers of
software
- QA/Test Managers
- Test analysts
- Testers
- Developers
- Software vendors
The
program requires no IT knowledge or experience. Prior testing or QA
knowledge is not a pre-requisite.
Program Information
This course is presented on an in-house basis only unless offered as a
special public course. Contact
us for information about how to bring this course into your
organization.
Content
and Structure
Module STBA -
Surviving the Top Ten Challenges of Software Testing
Module STBB -
Testing Terminology
- Deming
Workbench Model
- Software
Life Cycle
- Test
Terminology
Module UATA -
Introduction to User Acceptance Testing
- What is Structured
User Acceptance Testing?
- The Expectation Gap
- Methods of User
Acceptance Testing
- When User
Acceptance Testing Occurs
- The Challenges
- Management's Role
in Testing
- Where Defects
Originate
- Where Testing
Resources are Used
- The Relative Cost
of Fixing Defects
- The
User’s Role in Testing
Module UATB -
User Acceptance Test Planning Process
- User Acceptance
Testing Process Overview
- Definitions
- Structured User
Acceptance Testing Relationships
- The Structured User
Acceptance Testing Process
- Phase 1 - Plan Tests
- Phase 2 - Execute
Tests
- Phase 3 - Evaluate
Tests
- Phase 1 - User
Acceptance Test Planning
- Step 1 - Define
test strategy
- Step 2 - Set test
objectives
- Step 3 - Define
acceptance criteria
- Step 4 - Develop
test scenarios
- Step 5 - Develop
test scripts
- Step 6 - Define
business cases
- Step 7 - Build test
matrix
- Step 8 - Estimate
time and resources
- Step 9 - Finalize
the test plan
- What to Look for in
Team Members
- Set Acceptance Test
Objectives
- How to Determine
Test Objectives
- The Relationship
Between Process and Data
- Business Cases
- Functional Test
Cases
- The Test/Cycle
Matrix
- Test/Function Matrix
Module UATC -
User Acceptance Test Execution Process
- Step 1 - Select tools
- Step 2 - Train team
members
- Step 3 - Execute test
plan
- Step 4 - Track
progress
- Step 5 - Perform
regression testing
- Step 6 - Document
test results
Module STBH -
Regression Testing
- What
is Regression Testing?
- No
Regression Testing: Hidden Defects
- Regression
Testing: No Hidden Defects
- Regression
Testing - The Process
- Regression
Testing - What’s Needed?
- Regression
Testing Issues
- Regression
Testing - How Much is Enough?
- Tips
for Performing Regression Testing
Module UATD -
User Acceptance Test Risk Assessment
- Building the Risk Assessment
Team
- Presenting the Risk Assessment
Tutorial
- Completing the Risk
Questionnaires
- Scoring the Risk Assessment
- Reporting the Risk Assessment
Results
- Summarizing the Risk Findings
- Presenting the Risk Findings
Module
STBI - Test Evaluation and Reporting
- Prerequisites for Test
Evaluation
- Test Evaluation and Reporting
Process
- Test Reporting Attributes
- Types of Test Reporting
- Defect reports
- Status reports
- Final report
- System Test Evaluation - Defect
Reporting
- Paper-based
- Defect tracking tools
- The role of the defect
administrator
- The Defect Life Cycle
- Defect Tracking - Things You
Need to Know
- Sample Defect Categories
- Sample Defect Priorities
- Status Reporting
- Final Reporting
- Test Summary Report
- How Can This Data be Used?
Module UATE -
Designing Process-Driven Tests
- Define Existing Processes
- Design Tests Based on Processes
- Deliverables
- The Process
- Step 1 - Inventory Processes
- Step 2 - Prioritize Processes
- Step 3 - Document Processes
- Step 4 - Verify Documented
Processes
- Step 5 - Translate Business
Processes to Test Scripts
- Tools
Module UATF - Test
Cases From Use Cases
- What is a Use Case?
- Use Case Components
- Use Case Model
- Sample Use Case
- Translating Use Cases into Test
Cases
- Test Cases and Test Scripts
- Sample Test Cases Derived From
Use Cases
- The Process
Module TTLH -
People Issues in Testing
- The Role of Testing
in a Project
- Working with
Developers
- Working with Users
- Keeping Management
Informed of Progress
- Managing
Expectations
- What Can a Tester
Reasonably Assess or Recommend?
Resources
- Checklists and
Templates
- Glossary
- Bibliography
Deliverables
- Course notebook
with slides, worksheets, checklists, complete examples and supporting
text
- You will have the
basic information needed to plan and execute an effective user-oriented
test.
All
materials on this site
copyright 1996 - 2008, Rice Consulting Services, Inc.
Rice
Consulting Services, Inc.
P.O. Box 892003
Oklahoma City, OK 73189
405-691-8075