Randy Rice's Software Testing Site

Becoming an Effective Test Team Leader

2 Days

"As usual, Randy's presentation gives me the motivation to go back and try to affect change at my company.  The information he gives has a high usability rate." -Ann Clarke

"I would definitely recommend or attend another one of his (Randy's) courses." -Michael Zehring

This two-day session is designed for test leaders and test managers, people who expect to be in a test leadership role, or people who lead other test managers and test leaders. The main objective of this session is to teach you how to be the very best test manager and leader. This course also answers the question, "What does it mean to be the best?" 

There are many people functioning as test managers, but how many are really leading the team? In leading a test team, you must not only understand the basics of software testing, but you must also understand your own organizational culture. Once you understand your organizational culture, you might find that testers have a less than positive image. This session will discuss how to transform the image of testers from one of police to one of team members.

You will learn the terminology, process, and challenges of testing in the real world. Team-based exercises reinforce the concepts of facilitating team activities and performing leadership activities.

As a result of attending this seminar, you should have a good working knowledge of software testing and what it takes to design and conduct an effective test of software, regardless of the technology.

Becoming an Effective Test Team Leader will help you become more comfortable and confident in leading the testing effort in your organization. You will emerge from this two-day session knowing how to develop test cases and test plans. You will also leave with a knowledge of how tools can help you perform testing.

Sometimes people feel intimidated by the technical aspects of software testing and lack the confidence they need to be credible test leaders in their organization. Learn the issues and processes for effectively testing software by attending this hands-on course.

Return on Investment

Who Will Benefit

The program requires basic testing knowledge or experience. Extensive technical knowledge is not a pre-requisite.

Program Information

This course is presented on an in-house basis only unless offered as a special public course. Contact us for information about how to bring this course into your organization.

Content and Structure

Module 1 - Assessing Your Needs

This module is a self-assessment that examines two critical aspects of test leadership:

Module 2 - Addressing the People Issues in Testing

This module explains the most common problems encountered in software testing and proposes solutions to the problems.

Module 3 - Principles of Leadership

This module examines the principles of leadership in general and what it takes to be an effective leader of people.

Module 4 - Building Core Testing Competencies

This topic addresses the basic knowledge that a tester needs to have to do an effective job and how to build those core competencies.

Module 5 - Selling Testing to Management

This module describes how to get your message across to management.

Module 6 - Building an Effective Test Team

This module addresses how to hire, train and keep people for your test team.

Module 7 - Leading by Process

This module describes why processes are so important and how to develop your own testing processes.

Module 8 - Metrics and Measurement

This module explores how to measure your testing effectiveness.

Module 9 - Knowing What’s Important: Risk Assessment

This module explores the nature of risk and how to assess the level of relative risk for the purpose of test planning.

Module 10 - The Role of Test Automation

This module examines the role of automated tools in testing and provides a process for selecting the right tools for your project.

Module 11 - Project Management Considerations

This module addresses basic project management concerns and how they relate to testing.

Module 12 - Working and Playing Well With Others

This module address the cultural aspects of a project and how they relate to testing.

Module 13 - Summary

This is a summary of the workshop.



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Rice Consulting Services, Inc.
P.O. Box 892003
Oklahoma City, OK  73189