Software Quality
Assurance - A Life Cycle
Approach
3 Days
Contact
Us to bring this course to your company or your city!
This is a course is designed for Quality Assurance professionals and
others who want to learn how to design and apply quality assurance
throughout the software development lifecycle.
You will learn how to deliver quality software based on pre-defined
quality success factors, how to measure the right things to achieve
optimal results and how to perform quality control (testing and
inspections) in the context of the software life cycle. You will learn
the reasons SQA is needed, as well as the various SQA guidelines and
standards used to achieve high-quality software.
To reinforce the learning objectives, you will work in teams to perform
meaningful exercises that will give you practical experience in
applying the materials. These exercises are performed at every step
along the way in the workshop.
By attending this course, you will be able to understand both the
theory and practical application of software quality practices. The
course concludes with developing your own action plan for achieving
software quality in your organization.
Who Should Attend
- QA Analysts
- QA Managers
- Test
analysts
- Testers
- Project
Leaders
- Stakeholders
Return on Investment
You will be able to:
- Understand
and effectively apply software quality assurance (SQA) methods, tools
and techniques
- Plan,
implement and manage the software quality assurance function in your
organization
- Provide the
appropriate software quality assurance activities, controls and results
at each step or phase of the system’s development life cycle
to assure communication and satisfaction with all stakeholders
- Evaluate
how new technologies and projects impact software quality assurance and
the system’s development life cycle and understand how to
benefit from their application
Topics
Module 1
– Introduction and Overview (2.5 hrs.)
- The
Software Industry Today And Where We're At In Software Quality
- "State Of
The Practice" In Software Quality
- Challenges
And Expectations In Software Quality
- A Few
Causes of Software Failure
- The Need
for Testing
- The Role Of
Testing and SQA In Software Development, Maintenance And Operations
- The Balance
of QA and Testing
- How Much
Testing is Enough?
- Key SQA
terms
- Key
Elements of SQA
- Structured
vs. traditional software development and enhancement and Software
Quality Assurance (SQA)
- The "V"
Model of Building and Testing Software
- The Systems
Development Life Cycle: Steps Or Phases And Results
- The Tools,
Techniques And Methods Of SQA
- Productivity
and SQA: How to Deliver Quality Software and Still Get Things Done on
Time
- Where
Defects Originate
- The
Relative Cost of Fixing Defects
- How to Save
Money in Software Development and Testing
Module 2 – The Role of
Software QA (3 hrs.)
- The
Software Project Infrastructure
- An Overview
of Software Development Life Cycles
- Life Cycle
Phases And Quality Factors
- Steps in
Selecting an SDLC
- Phases in
the Lifecycle
- Systems
Initiation And Planning
- Analysis
And Requirements Definition
- Software
Design
- Coding And
Unit Testing
- Testing And
Integration Of System(S)
- Production,
Use, Evaluation And Enhancement
- Quality
Gates: The Different Types And Categories Per Type Of Systems
Development Effort
- The Deming
Workbench Model
- Steps in
Creating Life Cycle Processes
- Establishing
Life Cycle Processes
- Monitoring
Life Cycle Processes
- Evaluating
the Impact of Changes on Life Cycle Processes
- The Concept
of Baselines
- The
Application Baseline
- The Testing
Baseline
- How
Baselines Help You
- SQA Events,
Functions And Deliverables
- Summary
Module 3 – Software
Configuration Management (3 hrs.)
- What is SCM?
- The Problem
- Characteristics
of Good SCM Programs
- Why is SCM
Important?
- What
Happens When Good SCM Practices are Missing?
- The SCM
Triangle
- Major
Perspectives of SCM
- IEEE
Standard 828-1990 for SCM Plans
- The SEI
Perspective of SCM
- The SCM
Plan And Tools
- Management
Concepts, Key Points And Necessary Involvement
- SCM Staffing
- The Role of
the SCM Manager
- The Key
Activities of SCM
- Key SCM
Terms
- A Basic CM
Process
- How Much
Process is Needed?
- Software
Configuration Identification
- CM Baselines
- Version
Control and Releases
- Software
Configuration Control, Auditing And Status Accounting
- Case
Studies And Exercise
Module 4 – Software
Quality Assurance (4 hrs.)
- Software
Development And Enhancement Standards And The SQA Function
- IEEE 12207
Life Cycle Processes and Roles
- What is
Software Quality Assurance?
- The
Dimensions of SQA
- The
Components of SQA
- Additional
SQA Events And Functions
- Testing,
Verification And Validation
- Walkthroughs
And Inspections
- Software
Audits
- Management
Reviews
- Planning,
Budgeting And Management Of SQA
- The SQA Plan
- Case
Histories And Exercises
Module 5 – Testing,
Validation and Evaluation (4 hrs.)
- Software
Testing Terminology
- Phases of
Testing: Module, Unit, System, Integration And Acceptance
- Validation
And Evaluation Strategies
- SQA and
Test Metrics
- What Needs
to be in Place to Capture Measurements and Metrics
- Testing
Dashboards
- Tools and
Techniques for Measuring Test Activities
- Prerequisites
for Test Evaluation
- Software
Quality Evaluation Techniques
- Defect
Tracking: What To Track Where, Analysis And Improvement Methods
- Test
Reporting – Defects, Status and Final Reports
- How to Use
Charts and Graphs to Tell Your Information
- Summary
Module 6 – Special
Topics (2 hrs.)
- Project
Data: Management, Production And Control
- Process
Improvement
- Project
Organization And Personnel
- Project
Structures
- Effects Of
Resource Availability On Quality
- Training
Considerations
- Software
Reporting Metrics
- Test
Coverage and How to Measure and Report it
Module 7 – Planning,
Organizing, Implementing and Managing SQA (1.5 hrs.)
- Tailoring
The Function
- The Role of
the SQA Plan
- Determining
Methods And Tools
- Developing
A SQA Corrective Action Procedure
- The
Goal/Question/Metric Paradigm
- Identifying
Needs and Goals
- Answering
the Right Questions
- Getting the
Right Data
- Critical
Success Factors
- How to
Perform Root Cause Analysis
- Resource
Allocation
- A Basic
Framework for Improvement
- Developing
Your Own Action Plan for Improvement
- Cases,
Exercises And Examples
Resources
- Checklists
and Templates
- Glossary
- Bibliography
Deliverables
- Course
notebook with slides, worksheets, checklists, complete examples and
supporting text
- You will
have the information needed to understand a life cycle view of software
quality