Practical Software Test Management

3 Days  

Contact Us to bring this course to your company or your city!

This workshop is designed for test leaders and test managers, people who expect to be in a test leadership role, or people who lead other test managers and test leaders. The main objective of this session is to teach you how to be the very best test manager and leader.

“Practical” means that the things taught in this course are:

1.    Able to be applied in real-world situations, not theoretical ones
2.    Well-suited for the demands of today’s fast-paced business needs
3.    Quickly applied
4.    Reinforced with real-world exercises

This comprehensive course also answers the question, "What does it mean to be the best?" There are many people functioning as test managers, but how many are really leading the team? In leading a test team, you must not only understand the basics of software testing, but you must also understand your own organizational culture. Once you understand your organizational culture, you might find that testers have a less than positive image. This session will discuss how to transform the image of testers from one of police to one of team members.

Your instructor will be a recognized authority in the software QA and testing field with experience in successfully leading and managing test teams. You will learn the terminology, process, and challenges of testing in the real world. As well as how to effectively manage those activities. Team-based exercises reinforce the concepts of facilitating team activities and performing leadership activities.

As a result of attending this seminar, you should have a good working knowledge of software testing and what it takes to design and conduct an effective test of software, regardless of the technology.

Practical Software Test Management will help you become more comfortable and confident in leading the testing effort in your organization. You will emerge from this three-day session knowing how to develop test cases and test plans. You will also leave with the knowledge of how tools can help you perform testing.

Course Objectives

You will learn:
Who Will Benefit

Module 1 – Addressing the People Issues in Testing (1 hr.)

This module explains the most common problems encountered in software testing and proposes solutions to the problems.
Module 2 – The Basic Testing Process and Terminology (1.5 hrs.)

This module describes the basic terms and processes used for software testing.
Module 3 – The Economics of Software Testing (.25 hr.)

This module explains the financial implications of how and when testing is performed.
Module 4 – Building and Motivating Your Testing Dream Team (.75 hr.)

This module addresses how to hire, train and keep people for your test team.
Module 5 - Basic Test Planning (1.5 Hrs.)

This module describes how to determine a test strategy and high-level test plans.
Module 6 – Writing the Master Test Plan (1.5 Hrs.)

This module explains how to write a master test plan.
Module 7 – Testware Design Approaches (1 Hr.)

This module explains how to design tests from a variety of approaches.
Module 8 – Principles of Leadership (1.5 Hrs.)

This module examines the principles of leadership in general and what it takes to be an effective leader of people.
Module 9 – Building Your Team’s Skills (.5 Hrs.)

This topic addresses the basic knowledge that a tester needs to have to do an effective job and how to build those core competencies.
Module 10 – Marketing Testing to Management (1 Hr.)

This module describes how to get your message across to management.
Module 11 – Leading by Process (1 Hr.)

This module describes why processes are so important and how to develop your own testing processes.
Module 12 – Measuring Your Progress (1 Hr.)

This module explores how to measure your testing effectiveness.
Module 13 – Keeping it Between the Ditches – A Dashboard to Guide Your Testing (1 Hr.)

This module describes how to keep a testing project on track by using tools such as dashboards.
Module 14 – Knowing What’s Important: Risk Assessment (1.5 Hr.)

This module explores the nature of risk and how to assess the level of relative risk for the purpose of test planning.
Module 15 – The Role of Test Automation (1 Hr.)

This module examines the role of automated tools in testing and provides a process for selecting the right tools for your project.
Module 16 – Making the Transition from Manual to Automated Testing (1 Hr.)

This module describes how to make a smart transition to test automation.
Module 17 – Software Configuration Management (1 hr.)

This module describes SCM and its role in testing.
Module 18 – Project Management Considerations (1 Hr.)

This module addresses basic project management concerns and how they relate to testing.
Module 19 - Test Evaluation and Reporting (1 hr.)

This module describes how evaluate and report test results.
Module 20 – Working and Playing Well With Others (.5 Hr.)

This module address the cultural aspects of a project and how they relate to testing.
Module 21 - Creating Your Action Plan (.5 Hr.)
Module 22 – Summary (.25 Hr.)

This is a summary of the workshop.

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Rice Consulting Services, Inc.
P.O. Box 892003
Oklahoma City, OK  73189