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E-Commerce Testing

1 Day

"Mr. Rice has a great personality.  One of the best instructors I've ever had!" -Latanya Stiff

"Good presentation and thorough knowledge of the subjects discussed.  The book will be invaluable in the future." -Greg Milton

This is a practical hands-on seminar to explore the deeper issues of testing e-commerce applications. A major aspect of testing e-commerce is security, so significant time is devoted to security testing. You will learn the terminology, the unique issues, and the process for testing e-commerce applications. As a result of attending this seminar, you should be able to understand e-commerce and security testing and have a working knowledge of designing and performing test cases for e-commerce.

E-commerce and Security Testing will help you become more comfortable and confident in dealing with e-commerce testing issues. You will emerge from this one-day session knowing how to develop a e-commerce application test strategy and plan. You will also have a working knowledge of how to perform a test of an e-commerce application.

E-Commerce and Security Testing is the second course in a three-part web testing trilogy. The first part is Web Testing Overview and the third part is Testing Web Technology.

Internet technology is a revolutionary resource that has the power to transform organizations, giving them a competitive advantage in today’s global marketplace. E-commerce can help your company become more competitive and ultimately, more profitable. Learn the issues and processes for effectively testing this dynamic and profitable technology by attending this hands-on course.

Return on Investment

  • Learn how to find costly and embarrassing problems before your customers find them.
  • Understand the key issues in testing e-commerce.
  • Understand which risks are associated with e-commerce   and how they can affect your test planning and execution.
  • Get the most out of your existing investment in testing and how to leverage that investment for e-commerce testing.
  • Advance your career by broadening your testing expertise.

Who Will Benefit

  • QA Managers
  • Test managers
  • Test analysts
  • Testers
  • End users
  • Web developers
  • Mainframe and client/server developers making the transition to web development.
  • General managers who are responsible for making IT quality decisions in their organizations
  • IT auditors and internal auditors

The program requires basic IT and testing knowledge or experience

Program Information

This course is presented on an in-house basis only unless offered as a special public course. Contact us for information about how to bring this course into your organization.

Content and Structure

Module 1 - Test Strategy  (1 hr.)

  • E-Commerce Test Strategy
  • What Is E-Commerce?
  • An E-Commerce Schematic
  • An E-Commerce Hierarchy
  • The Technical Components of E-Commerce
  • The Human Components of E-Commerce
  • The External Components of E-Commerce
  • Risks of E-Commerce
  • E-Commerce Critical Success Factors
  • An E-Commerce Testing Process
  • A Test Strategy for E-Commerce

Module 2 - E-commerce Risk Assessment (.5 hr.)

  • The Risk Assessment Process
  • How to Present Risk Findings

Module 3 - E-commerce Test Tools (1 hrs.)

  • Effective Tools for Testing E-Commerce
  • Capture/Playback
  • Site Test Tools
  • Load Test Tools
  • Network Monitors and Analyzers
  • Vulnerability Scanners
  • Defect Tracking
  • Test Management
  • Test Case Generators
  • Test Data Generators
  • How Do the Tools Work Together?
  • Keys to Successfully Applying the Tools
  • How to Build Your Own Tools

Module 4 - E-Commerce Test Case Design (1.5 hrs.)

  • A Test Case Framework
  • A Test Case Design Tool
  • Test Case Design for E-Commerce Correctness
  • Example for E-Commerce Correctness
  • Test Case Design for E-Commerce Usability
  • Example for E-Commerce Usability
  • Test Case Design for E-Commerce Findability
  • Example for E-Commerce Findability
  • Test Case Design for E-Commerce Integration
  • Example for E-Commerce Integration
  • Organizing the Test Cases
  • Performing the Test

Module 5 - E-Commerce Performance Testing (1 hr.)

  • Key Concerns
  • Performance Testing Process
  • Determine test strategy and tools
  • Profile existing load levels
  • Calculate/Predict peak load levels
  • Identify load points
  • Script functions to be load tested
  • Create unattended test scripts
  • Perform test and measure results

Module 6 - E-Commerce Security Testing (1 hr.)

  • Key Concerns
  • The Impact of the Internet
  • Security Testing Process
  • Determine Test Strategy and Tools
  • Perform Security Assessment
  • What Are the Risks?
  • What Are the Crackers After?
  • How Do Intruders Gain Entry?
  • Develop Security Policy
  • Identify Security Risks: Functional & Structural
  • Script Functions To Be Security Tested
  • Design Automated Security Tests
  • Perform Test And Report Results
  • Which Tools are Applicable for Testing?
  • Which Tools are Available for Prevention?
  • Example: Designing and Performing an E-Commerce Security Test


  • Checklists and Templates
  • Glossary
  • Bibliography
  • Web Sites


  • Course notebook with slides, worksheets, checklists, complete examples and supporting text
  • You will have the basic information needed to plan and execute an effective test of an e-commerce application.

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