Building
an Effective QA and
Testing Process
for Ongoing Validation
2
Days
"Good
presenter! Randy held the interest of
the audience and I really enjoyed the videos!"
"Outstanding!"
This
course is
designed to teach
participants how to design and implement processes for quality
assurance and quality control. The benefit from these processes is the
continued quality of existing systems during ongoing operations and
maintenance.
This
session is appropriate for software
developers and managers, quality assurance and testing personnel, and
systems support professionals. The following
outline is a basic treatment
of the topic. It is possible to expand on other essential topics by
adding modules such as Unit Testing and Test Tools on a separate day of
instruction.
The
workshop
contains two team-based
exercises which focus on having the participants write processes for
ongoing testing and change control using their own
organization’s
unique attributes.
Return on Investment
- Learn
how to design and implement effective QA and QC processes which
will find defects throughout the project lifecycle.
- Understand
the key issues in designing and implementing processes.
- Learn
how to use processes effectively to keep a system validated, even
during changes.
- Get
the most out of your existing investment in testing and how to
leverage that investment.
- Advance
your career by reinforcing your testing expertise.
Who Will Benefit
- Managers
- QA
Managers
- Test
Managers
- User
Managers
- Business
Analysts
- Software
Developers
- System
Support Personnel
- Test
analysts
- Testers
Prior testing or QA knowledge is not
a pre-requisite.
Program Information
This course is presented on an in-house basis only
unless offered as a special public course. Contact
us for information about how to bring this course into your
organization.
Content
and Structure
Module 1 - Stages of Process Maturity (30
mins.)
- What
is Process Maturity?
- Exploring
the Capability Maturity Model (CMM)
- Other
Views of Process Maturity
- What
are the Results of Process Maturity?
- What’s
the First Step?
Module 2 - Exploring
the Basics of Testing (1 hr.)
- Terminology
- The
Phases of Testing
- The
Benefits of Full Life-cycle Testing
- Test
Strategy and Planning
- The
Top 10 Problems of Software Testing
- Effective
Test Tools
Module 3 - Walkthroughs
(2 hrs.)
- What
is a Walkthrough?
- The
Walkthrough Process
- Roles
and Responsibilities
- Keys
to Success
- Exercise:
Perform a Simple Walkthrough
Module 4 - Test
Planning Overview ( 1.5 hrs.)
- Basic
Testing Principles
- The
Basic Testing Process
- Defining
a Test Strategy
- Defining
Test Objectives
- Writing
the High-Level Test Plan
- Test
Planning Guidelines
- Exercise:
Write a Test Strategy Based on a Case Study
Module
5
- Test
Execution (1 hr.)
- Manual
vs. Automated Testing
- Major
Test Automation Issues
- "Top
10" Test Tools
- Manual
Methods
- How
to Create and Maintain Test Data
Module 6 - How
to Build a Process for Continuous Quality Assurance and Quality Control
(2 hrs.)
- The
Essential Elements of a Process
- The
Workbench Approach
- How
to Build Your Own Processes
- Defect
Tracking and Measurements
- Critical
Success Factors
- Exercise:
Define a Basic Testing Process For Your Organization
Module
7
- Regression
Testing (30 mins.)
- What
is Regression Testing?
- Why
Perform Regression Testing?
- The
Process for Regression Testing
- Regression
Testing Issues
- How
Much Regression Testing is Enough?
Module
8
- Configuration
Management (1 Hr.)
- What
is Configuration Management?
- What
is the Scope of Configuration Management?
- The
Objectives of Configuration Management
- Why
Should You Care About Configuration Management?
- What's
Required for Effective Configuration Management?
- A
Basic Process for Configuration Management
- Configuration
Management Tools
- Ongoing
Validation
- An
Ongoing Validation Process Using Configuration Management
- Follow-up
Testing Using CM Data
- Summary
and Resources
Module 9 - Change
Management (1 hr.)
- The
Objectives
- The
Basic Process
- Tools
- Exercise:
Define a Basic Change Management Process for Your Organization
Module
10
- Developing
Your Own Action Plan for Improvement (30
mins.)
- Identify
Needs and Goals
- Identify
Which Questions Need to Be Answered to Meet Goals
- Identify
Which Data Will be Needed to Answer Questions
Module 11 - Summary
(10 mins.)
- Top
10 Workshop Points
- Questions
and Answers
Deliverables
- Course notebook with slides, worksheets,
checklists, complete examples and supporting text
- Test tool database
- You will have the basic information needed to
design and implement effective QA and QC processes
All
materials on this site
copyright 1996 - 2008, Rice Consulting Services, Inc.
Rice
Consulting Services, Inc.
P.O. Box 892003
Oklahoma City, OK 73189
405-691-8075