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Software
QA and Test Team Leaders and Managers...
"Would
you like to know the secrets...
To motivating your team, having more credibility,
and increasing your team's value?"
Are you tired of
struggling with testing challenges,
such as management that doesn't
understand testing,
inadequate
training and tools, and inadequate or missing
requirements?
Do you have way too much testing
and too little time?
Read on and let me share with you my
secrets to building a motivated and skilled test team!
Does this sound
familiar:
- Your company hasn't paid for you or anyone on your
team to
attend a training event in two or more years, yet expects you to stay
current in software testing.
-
Your management always seems to
release software even though you have worked hard to find problems that
are still not fixed.
-
No matter how much you test, you feel
you can't make a dent in the amount of testing that could be done.
- Your test schedule continually gets
reduced because the developers are late, but the deadline doesn't
change.
- You are asked to provide accurate
testing estimates, but they usually get reduced to meet a deadline.
-
You know you're capable of doing far
more than you are allowed to do, but you never get the chance.
-
Your team needs a boost in their skills and
attitudes.
If
any of these sound like you, you're not alone. In fact, the sad,
unfortunate truth is you're probably in the majority of test teams.
Do YOU know
why software testers struggle?
I
surveyed over 5,000 testers for the past 12 years to answer this
question and have arrived at ten things, which I describe in detail in
my book, Surviving the
Top Ten Challenges of Software Testing.
However,
I'll give you a sneak peek of the top 3 challenges: 1) Lack of
management support, 2) Lack of adequate requirements and 3) Having to
deliver bad news to people who don't like to hear bad news.
Just
dealing with one of these challenges can keep you awake at night. But
combined, these challenges form a toxic potion that can take its toll
on you in a short time.
Secret #1 -
All of these challenges exist because people in power do not understand
and appreciate the true
value testing adds to the company's bottom line.
So, why is the "value"
message so important?
FACT: There
is someone out there who can test cheaper than you can (and your
management might be very willing to give your job to them.) The
reason
testers can be in a dangerous position is because to some managers,
testing is a commodity that can be performed by anyone. However,
it's up to you to promote your added value in software testing and
software quality! No one else is going to do that for you.
Even without the threat of
outsourcing, the best way to increase your salary and position is to
increase your value to your organization. You energize your career and
take charge of your life!
The
loss of passion for your career has happened to so many people,
including me.
I’m
Randy Rice, and I was once a
frustrated software tester and test manager. I had no knowledge of what
worked or didn't work in software testing, no training, no tools, no
idea of how the software was supposed to work and very little time to
perform testing. I was being asked to find all the defects in the
software at our company, but given very little budget and no
authority.
“How
do other people do
it?”
I would go to the free meetings at my local QA chapter and hear people
talk about the measurement programs and process improvement models and
wonder, “This all sounds great, but they are at Level 5,
while
I'm firmly at Level 0! What’s the best thing (or things) I
can do
right now to make a
difference?”
Sound
familiar? Don’t blame
yourself. Nobody said it would be easy, but it
doesn’t have to be so hard, either.
One
day while listening to a self-improvement program, I heard something
that changed my life!
Secret #2 - "If you spend 30
minutes a day reading or listening to any topic, in 5 years, you'll be
an expert on that topic."
So,
I started reading everything I could get my hands on about software
quality and software testing. Believe it or not, even after 13 years as
a software developer I had never once seen a functional requirement. I
had to go to a university library to see an example! By the way, at
that time there were only five books available on software testing!
However,
I kept at it and five years later I was getting my feet on the
ground as an independent testing consultant. Now, I have written over
50 courses on software testing and software quality so people like you
can profit from my mistakes and my collection of knowledge over the
years.
Now,
I help software test teams all over the world build their skills and
re-ignite their passion for testing software. I want to bring those skills and
excitement to your company!
Secret #3 - Being recognized as
skilled test professionals in your organization adds value to
your career and to your company!
You
know you’re a skilled professional when…
-
The number of projects you take on and your
inspiration to work on them is in perfect balance.
-
You are sought after for your advice - and your
advice is followed!
-
You have high credibility - people trust you.
-
You command respect from your peers and from senior
management.
-
You are
knowledgeable but don't act like a "know-it-all".
You
might be thinking, "These
aren't secrets. I already know these things." Perhaps you
do. However, the fact is only
a very small minority of people take action on them.
So, the
people who do
take action on these secrets stand out in
an organization.
This
entire site exists to help people like you build your skills and
advance your career so you can be successful in software testing and
software quality. Although I have many free resources on this site,
such as articles, podcasts, narrated conference presentations and The
Software Quality Advisor Newsletter, I also offer ways to go much
deeper such as my very popular and affordable live and e-learning
courses!
If
you’re ready to get
unstuck, become a skilled professional,
advance your
career, stand out from the crowd and change
the habits that got you
where you are, don’t stop now.
Option
#1 - Have me or one of my skilled and experienced trainers come to your
company.
You
will experience a training event that is practical,
engaging and relevant to what you do. Your team will learn
the most recent testing techniques because I will personally work with you to
design a custom
course to meet your specific needs. (By
the way, I encourage you to contact any other training providers for a
quote on a custom course with detailed course notes - not just slide
prints - presented by a recognized testing authority. Then, compare
prices.)
Speaking
of prices, you are wondering by now what this would cost.
Good
question. The price depends on several factors, such where your company
is located, how many people you would like to have trained, and the
topic(s) you would like presented.
My
pricing
structure is simple and designed to give you the most value possible.
If you have 15 to 20 people to be trained, you will find my training a
very affordable way to build your team's skills.
Getting a custom quote is easy! Just
contact
me here. Let me know some of the above details
(location,
desired dates, desired topics and how many people you would like to
have trained) and I'll respond within 24 hours with a quote. Yes, I
conduct training outside of the USA!
Here's
my course catalog. These are over 50 courses that I
have written and present.
Then,
we can discuss your needs further by phone to make sure you get the
outcome you desire.
Remember that with a live in-house class, I am also available to
provide additional consulting either as an add-on engagement, or by
answering special questions while I'm at your location. I welcome the
opportunity to have lunches and dinners with your team!
Contact
me now because my calendar gets full quickly!
Option #2 - Help me
sponsor a public course in your city.
If you only have a few people to be trained, but have some
friends
that also need training, I'll come to your city if we can get at least
10 people enrolled. Pricing is per student and depends on the course
and expected numbers of students.
This is a great option if you like a live course, have 6 or fewer
people to be trained and can't justify the cost of an in-house course.
If this sounds interesting to you, contact
me and let's get a class scheduled soon for your city!
Option #3 -
Consider my e-learning and "e-learning plus" offerings.
For smaller teams and those teams distributed
geographically, e-learning can be an effective option. For a nominal
hourly fee, my "e-learning
plus" option is available. In this program,
I conduct live conference calls with your team to answer questions and
to reinforce key points.
I
have been working the past five years experimenting (and, yes,
testing!) to see what makes e-learning effective. I have arrived at a
combination of ways to deliver ten of my most popular courses PLUS
engage with you in the learning process.
There
are some clear advantages to my e-learning:
- Train
at your convenience. If you have to juggle work and
training, this
gives you the option to spend a little time on a regular basis for
training without sacrificing your productivity.
- No travel. Forget
airport security, bad airport food, and
hard hotel beds. Relax and spend time with your family and friends.
- You
can repeat lessons. In a live class, you get one chance to
hear
something. In our online classes, you can repeat the lessons as many
times as you like. In fact, we
give you a full
year of access to the course. For my certification prep
course, you get access for one year or until you pass,
whichever is longest!
- Consistent quality -
You
know exactly who the trainer is and what they are going to say.
- Geographic coverage
- You
can train people around the world at the same time without huge time
and expense commitments.
- Interactivity - You
have e-mail and forum access to interact with the instructor and other
students. We know there is no substitute for the human touch, but we
try to get as close as possible with e-mail, forums and chat sessions.
- High value - The
cost is less than either a public course or an in-house course. Our
team prices allow you to train your entire team at a very attractive
rate.
- It's
a great way to integrate new team members. This is true
just-in-time
training!
- It's
a great way to build your team. Train as a team, discuss
as a team and
improve as a team.
- Certification Preparation
- If
you are preparing for certification exams, the basic training course is
a great primer.
- Continuing Education
- If
you already have a testing certification and need Continuing
Professional Education (CPE) credits, online training can allow you to
get those credits right away - you don't have to wait months for a
class to come to your city. (Of course, you will need to verify with
your certification provider if our training is accepted. QAI does
accept it for CPE credits.)
- Quizzes and feedback
- There
are exams at the end of each module to help you assess your learning.
You get instant feedback on each question. You can also review the quiz
to see the correct answers versus your answers.
- There
are also fun training
games throughout the modules to help you
reinforce your knowledge.
Compare
the Costs
Public
Course*
*These are average
costs for public training from most software test training vendors. |
Online
Course from Rice Consulting |
| 1 day, no travel =
$690 USD |
6.5 hour course =
$59 - $89 USD |
| 1 day, with travel =
$1,690 USD |
6.5 hour course =
$59 - $89 USD |
| 2 days, no travel =
$1,490 USD |
13 hour course =
$349 USD |
| 2 day, with travel =
$2,690 USD |
13 hour course =
$349 USD |
| 3 days, no travel =
$1,990 USD |
20 hour course =
$395 - $570 USD |
| 3 days, with travel
=
$3,590 USD |
20 hour course =
$395 - $570 USD |
For traveling, 2 to
6 hours (at a
minimum) in travel each way -
What's your time worth? |
No travel time |
| Canceled flights,
frustrations and stress |
Sit back with a cup
of coffee and enjoy. |
And,
this is just for one person! Think about these costs for a
team of five people!
If
you
do the math, you'll see the benefits add up fast. With the money you
save, you can buy a test tool, buy some books, hire an assistant...
While
there has been scholarly research on the question of e-learning
effectiveness that indicates it is just as effective as live training,
I'll let some of our past participants give you their
comments:
|
Basic
Training in Software Testing participants say:
"As
someone with both no experience and little knowledge of software
development/testing, I was rather daunted to take this course -
however, testing is a new skill I'm being required to learn. Despite
the limitations of the online environment (and my own sorry lack of
training), I thought you did quite well. Nothing can truly replace the
actual experience of the classroom, but this flowed well and the
instruction was engaging. I am still daunted by software testing, but I
feel far better armed and prepared to face the challenge after
completing your course. Thank you!"
"The
areas that I needed a better understanding and the modules cleared up
any questions I might of had pertaining to the subject. It was
comforting knowing that I could email or talk to Randy directly over
any concerns or questions I had pertaining to testing in general."
"My background is 'business analyst'; so much of
this
info was a refresher for me. However, there were many things that were
different and I found them to be very informative."
"Overall the class was very good. I didn't know
what to
expect when taking it and I was greatly surprised. Randy really does
understand what testers go through."
"A nice meaningful learning experience!"
"It
was all valuable...you learn something from everything presented to
you."
"I
thought all was valuable. Easy to listen to."
|
|
Structured
User Acceptance Testing Fast-Track Course participants say:
"Very
well done. Course is advertised as an 8 hour course -- took me about 16
hours to go through it. It's like packing a college semester into 8
hours. ... It went a long, long way in teaching me UA from QA. And the
whole process is foreign to us -- we will be implementing most of the
Planning processes soon thanks to this course. I've already spoken to
my manager. Implementing it will not mean more work; it will mean
working easier and saving time! I like to work smarter - so thanks!!"
"All
information learned was valuable."
|
Click
here to sign up for an e-learning course!
Click
here to learn more about e-learning and take a demo tour.
Still
Have Questions?
Just
check the Frequently
Asked Questions page. If you don't see an answer to your
question, just contact
me!
Still
not sure, but want to start building your team's skills?
The
one thing you don't
want to do is wait and do nothing!
Waiting
until next week, next month, next year does nothing to move you closer
to your goals. Just think of what you want your next performance review
to look like. Do you want it to show that you have built the skills of your
team to be a high-performing team (and get a raise or promotion)...or,
do you want to maintain (and hopefully not get worse) the current
levels of performance?
Even if
your team is already good, remember that the very best performers are
always working to be better!
Take
action today!
Fill
in your name and email address to get your FREE Test
Team Leader
Skill Building Packet. Start on your journey to becoming
a your team's skills today!
The
Free Packet Includes…
|
•
|
Your
free
self-assessment on building your team's skills in software
testing ($29.97 value) |
|
|
|
|
•
|
“The
Test Team Leader's Guide to Building Team Skills in Software
Testing” e-learning program.
($29.95 value) |
|
|
|
|
•
|
Subscription
to “The
Software Quality Advisor” E-zine for
12 months.
($149.95 value) |
Fill in the
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All materials on this site
copyright 1996 - 2008, Rice Consulting Services, Inc.
Rice
Consulting Services, Inc.
P.O. Box 892003
Oklahoma City, OK 73189
405-691-8075
"Leaders
are made, they are not born. They are made by hard effort,
which is the price which all of us must pay to achieve any goal that is
worthwhile." -- Vince Lombardi

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