
Book
Review - A Practical Guide to Needs Assessment


A
Practical Guide to Needs Assessment
Kavita
Gupta
Product
Details:
ISBN:
0787939889
Format: Hardcover, 224pp
Pub. Date: September 1999
Publisher: Wiley, John & Sons,
Incorporated
I came across this book while looking for some new ideas on assessing
training needs. I was immediately impressed with the ease of reading
along with practical tools and methods.
Gupta addresses four major types of needs analysis:
- Strategic
Needs Assessment, which assesses strategic business and organizational
needs
- Competency-based
Assessment, which identifies knowledge, skills and attitudes for
superior job performance
- Job
and Task Analysis, which determines the responsibilities and tasks
needed to perform a job
- Training
Needs Assessment, which identifies the knowledge and skills needed to
perform a job
All
of these assessments are needed by software test and QA managers in
leading and developing teams. Perhaps even more valuable are the
examples of how to construct and perform these assessments. With just a
little adaptation and creativity, you can apply these techniques to
other types of assessments, such as process, tool and risk assessments.
If you design and conduct training courses, then this book will be an
instant toolkit for you. In addition to a complete description and
analysis of the various techniques, Gupta provides all the templates
and checklists you will need to get started right away in performing
these assessments.
Gupta also does a very good job in providing practical advice on data
gathering techniques such as surveys and interviews.
I highly recommend this book to anyone that designs or conducts any
type of assessments.
Reviewer:
Randy Rice
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